Privacy Policy

This privacy policy explains how BMW Reliability Guide (bmwengines.uk) handles personal information when you use our website or submit an enquiry.

1. Information we collect

• Contact details you submit (name, email, phone, postcode)
• Vehicle details you provide or look up (registration, make, model, year, fuel type)
• Any notes or messages you include in a form
• Basic technical data such as browser type and pages visited (via cookies/analytics where used)

2. How we use it

• To respond to quote requests and enquiries
• To pass your request to relevant specialists where you have asked for help
• To improve the website and understand how it is used
• To meet legal or operational requirements

3. Sharing

We may share enquiry details with trusted partners who help fulfil your request (for example CRM systems or vetted specialists). We do not sell your personal data.

4. Retention

We keep enquiry data only as long as needed to handle your request and for reasonable business records, unless a longer period is required by law.

5. Your rights

Depending on applicable law, you may ask to access, correct, or delete personal data we hold about you. Contact us via the contact page to make a request.

6. Contact

For privacy questions, use the contact page on this website.